During the application opening of the FIFA 20 Global Series, EA accidentally leaks more than 1,600 personal information of players who signed up for the event.
The incident happened just a few minutes right after the sign-up page for the EA Sports FIFA 20 Global Series opened. Electronic Arts acknowledged the issue immediately took down the page to avoid more information leaks.
“At approximately 1 pm UK time, we announced the registration portal page for the EA Sports FIFA 20 Global Series. Shortly after, we learned that some players trying to register were seeing the information of other players who had already signed-up through the registration page. We immediately took action to shut down the site by 1:30 pm UK time. We were able to root cause the issue and implement a fix to be clear that information is protected. We’re confident that players will not see the same issue going forward.”
“We’ve determined that approximately 1600 players were potentially affected by this issue, and we are taking steps to contact those competitors with more details and protect their EA accounts. Player privacy and security are of the utmost importance to us, and we deeply apologize that our players encountered this issue today.”
An update on the EA SPORTS FIFA 20 Global Series registration page issue from October 3. pic.twitter.com/t5R6HwYd3I
— EA SPORTS FIFA (@EASPORTSFIFA) October 4, 2019
Application has been temporarily stopped but EA confirmed that they will reopen it once everything is fixed.
What’s your opinion about this information leak? Did the company improve after a year of being ranked as one of the most hated companies in the US?