How to fix Windows 11 Microsoft Office installation errors?

Are you struggling with installing Microsoft Office on your Windows 11 computer? Don’t worry, you’re not alone.

Many users encounter frustrating installation errors that prevent them from enjoying the full capabilities of Office. But fear not, we’re here to help you fix these issues and get your Office up and running smoothly.

In this guide, we’ll uncover the secrets to troubleshooting and resolving common installation errors such as 1304, 1935, 1913, and 1714. We’ll delve into detailed steps like enabling verbose logging, checking log files, and finding the corresponding MSI log.

Join us on this journey to unlock the power of Microsoft Office on your Windows 11 device.

Enabling Verbose Logging For Windows Installer Errors

One of the first steps in troubleshooting Microsoft Office installation errors on Windows 11 is to enable verbose logging. This will provide detailed information about the installation process and help identify the root cause of the error.

To enable verbose logging, you need to set specific registry keys related to Windows Installer logging. Here’s how you can do it:

  1. Open the Registry Editor by typing “regedit” in the search bar and selecting the Registry Editor app.
  2. Navigate to the following location: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsInstaller.

    If the Installer key doesn’t exist, create it by right-clicking on the Windows key, selecting New, and choosing Key. Name the key as Installer.

  3. Within the Installer key, create a new DWORD value by right-clicking on the right-side panel, selecting New, and choosing DWORD (32-bit) Value.

    Name the value as Logging.

  4. Double-click on the Logging value and set its value data to voicewarmup. This enables verbose logging for Windows Installer.

Identifying And Troubleshooting Failed Installations

After enabling verbose logging, you can attempt the Microsoft Office installation again. This time, check the log files generated in the %temp% directory for valuable information.

Look for entries with a value of 3 in the logs, as they indicate errors during the installation process.

If you encounter a “Rolling back package” message, it signifies a failed installation. To further troubleshoot the issue, you need to identify the component that is failing.

For example, if the ProPlusWW.msi or AccessRWW.msi is highlighted, you should look for the corresponding verbose MSI log for that specific component.

Methods For Fixing Common Microsoft Office Installation Errors

Error 1304

Error 1304 is often caused by insufficient file permissions. Here are the steps to fix it:

  1. Ensure you have administrative rights to the computer.
  2. Export the msiserver registry key by navigating to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices and right-clicking on msiserver.

    Select Export and save the file to a safe location.

  3. Delete the msiserver key.
  4. Create a new msiserver key by importing the previously exported registry file. This will reset the msiserver key to its default settings.

Error 1935

Error 1935 typically occurs when there is an issue with the Windows Event Log service. Follow these steps to resolve it:

  1. Press Windows Key + R to open the Run dialog box, type services.msc, and press Enter.
  2. Locate the Windows Event Log service in the list, right-click on it, and select Properties.
  3. Ensure the Startup type is set to Automatic.

    If it is not, change it to Automatic and click Apply.

  4. If the service is not running, click on the Start button to start it. Click OK to save the changes.

Error 1913

Error 1913 is related to registry permissions. To fix this error, you need to grant permissions to the registry key.

Follow these steps:

  1. Open the Registry Editor by typing “regedit” in the search bar and selecting the Registry Editor app.
  2. Navigate to the following location: HKEY_CLASSES_ROOTInstallerProducts.
  3. Right-click on the Products key and select Permissions.
  4. In the Permissions window, click on Add.
  5. Enter your username in the Enter the object names to select field and click Check Names. Once your username is displayed correctly, click OK.
  6. Under Group or user names, select your username, then under Permissions for…, check the box for Full Control.

    Click Apply and then OK to save the changes.

Error 1714

Error 1714 occurs when there are remnants of a previous installation that need to be removed. Follow these steps to resolve it:

  1. Press Windows Key + R to open the Run dialog box, type appwiz.cpl, and press Enter.
  2. In the Programs and Features window, look for the previous installation of Microsoft Office that is causing the error.
  3. Right-click on the program and select Uninstall.
  4. Follow the on-screen prompts to complete the uninstallation process.
  5. Restart your computer.


Installing Microsoft Office on Windows 11 can sometimes be accompanied by various errors. However, by enabling verbose logging, identifying and troubleshooting failed installations, and using the appropriate methods to fix common installation errors, you can ensure a seamless installation process.

Remember to pay attention to specific error codes like 0x80070005, 0x800706b5, and Error 4201, as they may require additional troubleshooting steps. With the troubleshooting tips provided in this article, you’ll be able to overcome Microsoft Office installation errors and enjoy the benefits of the productivity suite on your Windows 11 system.