This page will be covering the solutions on how to fix The Highrise crashing on startup, lag, FPS drop, and performance issues that have been appearing in the game
The Highrise is the most recent game developed by the esteemed developer Studio Hatch Co. Despite the game’s release, numerous players have reported issues such as crashing, lagging, and occasional black screens. Although the developer has been diligently issuing updates to address these concerns, it appears that not all the loopholes have been resolved yet. While awaiting a forthcoming update to rectify these issues comprehensively, we present the following recommended approaches to resolve in-game problems in The Highrise.
Known The Highrise Issues
Here is the list of issues that have been reported by many players while playing The Highrise:
- Crashing
- Black Screen
- Lag
- Screen Tearing
- Stuttering
Recommended Fixes for The Highrise Issues
There are lots of factors that may cause The Highrise crashes, black screen, lag, screen tearing, and stuttering. If you’re one of the The Highrise players having at least one of the mentioned issues, here are the recommended steps that you need to do to fix and address the problem.
Check The Highrise System Requirements
Insufficiently meeting the recommended system requirements of The Highrise is a primary factor contributing to crashing and black screen issues. If you downloaded The Highrise without verifying the requirements beforehand, please refer to the complete system requirements provided below:
The Highrise Minimum Requirements
- OS: Windows 10
- Processor: Intel Core i7-7700 @ 3.60GHz
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 1660 Ti
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 10+ GB available space
The Highrise Recommended Requirements
- OS: Windows 10
- Processor: Intel Core i7-8700 @3.20 GHz or higher
- Memory: 16 GB RAM
- Graphics: NVIDIA GeForce RTX 2060 or better
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 10+ GB available space
By ensuring that your system meets at least the recommended specifications listed above, you can minimize the likelihood of experiencing crashing and black screen problems while running The Highrise.
Update Your Drivers
The Highrise was initially released in a stable condition. However, if you meet the minimum system requirements of the game and still experience crashes, it is likely that an outdated graphics driver is the primary cause. To address this, we highly recommend obtaining the latest update for your PC by visiting the official website of your hardware manufacturer.
Manually downloading and installing drivers for your PC can be time-consuming and somewhat complex for some users. For those seeking a more straightforward approach, we suggest trying IObit’s Driver Booster. This software can automatically download and install the latest and necessary driver updates for your PC. In our case, we utilized Driver Booster to update and resolve crashing and performance issues in The Highrise. Below are the steps you can follow to utilize the software:
- Download and install Driver Booster from the official website.
- Launch the Driver Booster application.
- Click on the “Scan” button to initiate a scan of your system’s drivers.
- Once the scan is complete, review the scan results to identify any outdated or faulty drivers.
- Click on the “Update Now” button to download and install the latest driver updates for the identified devices.
- Optionally, you can select the “Update All” button to update all outdated drivers in a single click.
- Follow the on-screen instructions and prompts to complete the driver update process.
- After the update is finished, restart your computer.
Note: During the driver update process, your PC may restart multiple times, depending on the drivers being updated. This is a normal occurrence for the Windows operating system, so there’s no need to be concerned.
Once the driver update is complete, proceed to launch The Highrise and observe if the issues you experienced earlier still persist.
Verify Game Integrity
If you have attempted the previously mentioned methods but are still encountering issues with The Highrise, you can attempt to verify the game integrity of The Highrise. This process involves Steam scanning all the necessary files and repairing any corrupted files related to The Highrise. By doing so, it may help resolve the problems you are experiencing.
- Open Steam and go to Library.
- Select The Highrise from the game list on the left side.
- Right-click and select Properties.
- Click the Local Files tab.
- Click the Verify integrity of game files… button.
Check out the image below for the steps.
Right after clicking the verify button, all you have to do is wait until Steam completes the file verification for The Highrise.
Kill Resource-Hogging Applications
It is likely that you have numerous applications installed on your PC, and some of them may be consistently utilizing system resources, potentially leading to crashes of The Highrise. To mitigate this issue, we strongly recommend closing any software that you are not actively using while playing The Highrise. By doing so, you can free up system resources and minimize the chances of The Highrise crashing.
Media players, web browsers like Firefox and Chrome, and other similar software are known for consuming significant system resources when running in the background. To free up resources, you can terminate these applications by using the Task Manager and closing them.
Disable Antivirus
One potential cause for frequent crashes of The Highrise on your PC could be related to your antivirus software. Antivirus companies regularly update their software to improve security measures, but sometimes these updates can mistakenly identify The Highrise’s executable file (.exe) as a virus.
To troubleshoot this issue, you can try disabling or temporarily turning off your antivirus or any other security programs on your computer. If you have downloaded The Highrise from the official store, it is highly likely that the game files are safe. In this case, you should consider excluding the .exe file of The Highrise from being scanned by your antivirus software and observe if the problem persists.
We have compiled a selection of commonly used ones along with their corresponding FAQ sections.
- Avast Antivirus
- AVG Antivirus
- Bitdefender
- Kaspersky Anti-Virus
- Malwarebytes
- McAfee Antivirus (Steam Support guide)
- Microsoft Security Essentials
- Webroot SecureAnywhere
- Windows Defender
Contact the Official Support
If you have exhausted all the suggested solutions mentioned earlier and continue to encounter problems with The Highrise, don’t hesitate to seek assistance from the official support team of The Highrise. You can visit their official website or participate in the The Highrise discussion community on Steam to engage with other users and access additional support resources.