How to Fix Hatsune Miku: Project DIVA Mega Mix+ Crashing and Freezing Issues on PC

by Editorial Staff | Posted on January 27, 2024

This page will cover the solutions on how to fix Hatsune Miku: Project DIVA Mega Mix+ crashes on startup, lag, FPS drop, and performance issues that have appeared in the game.

Developer SEGA and publisher SEGA released Hatsune Miku: Project DIVA Mega Mix+ on May 26, 2022, promising fans a great gaming experience. Despite the game’s release, numerous players have reported issues such as crashes, lag, and occasional black screens. Although the developer has been diligently releasing updates to address these concerns, it appears that not all issues have been resolved. In anticipation of an upcoming update that will comprehensively address these issues, we offer the following recommended approaches for resolving in-game issues in Hatsune Miku: Project DIVA Mega Mix+.

Known Hatsune Miku: Project DIVA Mega Mix+ Issues

Here is the list of issues that have been reported by many players while playing Hatsune Miku: Project DIVA Mega Mix+:

Crashing
Black Screen
Lag
Screen Tearing
Stuttering

Recommended Fixes for Hatsune Miku: Project DIVA Mega Mix+ Issues

There are many factors that can cause Hatsune Miku: Project DIVA Mega Mix+ crashes, black screen, lag, screen tearing, and stuttering. If you’re one of the Hatsune Miku: Project DIVA Mega Mix+ players experiencing at least one of these issues, here are the recommended steps you need to take to fix and address the problem.

Check Hatsune Miku: Project DIVA Mega Mix+ System Requirements

A major contributing factor to crashes and black screen problems is not meeting the minimum and recommended system requirements for Hatsune Miku: Project DIVA Mega Mix+. If you have downloaded Hatsune Miku: Project DIVA Mega Mix+ without first checking to see if the requirements are met, please refer to the full system requirements listed below:

Minimum System Requirements

OS: Windows 10 64-bit
Processor: Intel Core i3-2100、3.1 GHz or AMD Phenom II X4 965, 3.6 GHz
Memory: 4 GB RAM
Graphics: Nvidia GeForce GTX 550 Ti, 1 GB or AMD Radeon HD 5850, 1 GB
DirectX: Version 11
Storage: 20 GB available space

Recommended System Requirements

OS: Windows 10 64-bit
Processor: Intel Core i5-2400、3.1 GHz or AMD Ryzen 3 1200, 3.1 GHz
Memory: 4 GB RAM
Graphics: Nvidia GeForce GTX 750 Ti, 2 GB or AMD Radeon HD 6870, 1 GB
DirectX: Version 11
Storage: 30 GB available space

You can minimize the likelihood of crashes and black screen problems while running Hatsune Miku: Project DIVA Mega Mix+ by ensuring that your system meets at least the recommended specifications listed above.

Update Your Drivers

Hatsune Miku: Project DIVA Mega Mix+ was initially released in a stable state. However, if you meet the game’s minimum system requirements and are still experiencing crashes, it is likely that an outdated graphics driver is the primary cause. To resolve this, we strongly recommend that you obtain the latest update for your PC by visiting your hardware manufacturer’s official website.

Manually downloading and installing drivers for your PC can be time-consuming and somewhat complex for some users. For those looking for a more straightforward approach, we recommend trying IObit’s Driver Booster. This software is able to automatically download and install the most recent and necessary driver updates for your PC. We used Driver Booster to update and fix crashes and performance issues in Hatsune Miku: Project DIVA Mega Mix+. Here are the steps you can follow to use the software:

Download and install Driver Booster from its official website.
Run the Driver Booster application.
Click the “Scan” button to initiate a scan of your system’s drivers.
Once the scan is complete, review the scan results to identify any outdated or corrupt drivers.
Click the “Update Now” button to download and install the latest driver updates for the identified devices.
Optionally, you can select the “Update All” button to update all outdated drivers with a single click.
Follow the on-screen instructions and prompts to complete the driver update process.
When the update is complete, restart your computer.

Note: During the driver update process, your PC may restart several times, depending on the drivers being updated. This is a normal occurrence for the Windows operating system, so don’t be alarmed.

Once the driver update is complete, continue to run Hatsune Miku: Project DIVA Mega Mix+ and see if the problems you experienced earlier persist.

Verify Game Integrity

If you have tried the above methods and are still experiencing problems with Hatsune Miku: Project DIVA Mega Mix+, you can attempt to verify the game integrity of Hatsune Miku: Project DIVA Mega Mix+. Steam will scan all necessary files and repair any damaged files associated with Hatsune Miku: Project DIVA Mega Mix+. This may help to resolve the issues you are experiencing.

Open Steam and go to Library.
Select Hatsune Miku: Project DIVA Mega Mix+ from the game list on the left side.
Right-click and select Properties.
Click the Local Files tab.
Click the Verify integrity of game files… button.

Check out the image below for the steps.

Right after you click the Verify button, all you have to do is wait for Steam to finish verifying the file for Hatsune Miku: Project DIVA Mega Mix+.

Kill Resource-Hogging Applications

It is likely that you have many applications installed on your PC, and some of them may be constantly using system resources, potentially causing Hatsune Miku: Project DIVA Mega Mix+ to crash. To mitigate this problem, we strongly recommend that you close any software that you are not actively using while Hatsune Miku: Project DIVA Mega Mix+ is running. This will free up system resources and minimize the chances of Hatsune Miku: Project DIVA Mega Mix+ crashing.

Media players, web browsers such as Firefox and Chrome, and other similar software are known to consume a significant amount of system resources when they are running in the background. To free up resources, you can terminate these applications by using Task Manager and shutting down the application.

Disable Antivirus

Another possible cause of frequent crashes of Hatsune Miku: Project DIVA Mega Mix+ on your PC could be related to your antivirus software. Antivirus companies update their software on a regular basis to improve the security measures, but sometimes these updates can mistakenly identify the executable file (.exe) of Hatsune Miku: Project DIVA Mega Mix+ as a virus.

To resolve this problem, you can try to disable or temporarily turn off your antivirus or other security programs on your computer. If you downloaded Hatsune Miku: Project DIVA Mega Mix+ from the official store, the game files are most likely safe. In this case, you may want to consider excluding Hatsune Miku: Project DIVA Mega Mix+’s .exe file from being scanned by your anti-virus software, and see if the problem still persists.

We have compiled a selection of commonly used anti-virus software along with the corresponding FAQs.

Contact the Official Support

If you’ve exhausted all of the suggested solutions mentioned above and continue to experience problems with Hatsune Miku: Project DIVA Mega Mix+, don’t hesitate to contact the Hatsune Miku: Project DIVA Mega Mix+ official support team. You can connect with other users and access additional support resources by visiting their official website or joining the Hatsune Miku: Project DIVA Mega Mix+ discussion community on Steam.

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