How to Fix Hello Neighbor 2 Crashing, Stuttering, Low FPS, and Lag Issues

This page will be covering the solutions on how to fix Hello Neighbor 2 crashing on startup, lag, FPS drop, and performance issues that have been appearing in the game

Hello Neighbor 2 is the latest game by developer tinyBuild. Since its release, many players are complaining about the Hello Neighbor 2 crashing, lagging, and sometimes, black screen. While the developer has been continuously releasing new updates to fix these kinds of concerns, it seems that not every loophole has been fixed. While we are still waiting for a new update to fix these issues, here are the recommended methods to fix the Hello Neighbor 2 in-game issues.

Known Hello Neighbor 2 Issues

Here is the list of issues that have been reported by many players while playing Hello Neighbor 2:

  • Crashing
  • Black Screen
  • Lag
  • Screen Tearing
  • Stuttering

Recommended Fixes for Hello Neighbor 2 Issues

There are lots of factors that may cause Hello Neighbor 2 crashes, black screen, lag, screen tearing, and stuttering. If you’re one of the Hello Neighbor 2 players having at least one of the mentioned issues, here are the recommended steps that you need to do to fix and address the problem.

Check Hello Neighbor 2 System Requirements

One of the main reasons for having Hello Neighbor 2 crashing and black screen issues are not meeting at least the recommended system requirements of the game. If you downloaded Hello Neighbor 2 without checking the requirements first, you can find the full system requirements below:

Hello Neighbor 2 Minimum Requirements

  • OS: Windows 10/11 x64
  • Processor: Intel i3 4th gen / AMD Athlon X4 880K
  • Memory: 6 GB RAM
  • Graphics: GeForce GTX 750 Ti / AMD Radeon HD 7850
  • DirectX: Version 12
  • Storage: 20 GB available space
  • Additional Notes: HDD

Hello Neighbor 2 Recommended Requirements

  • OS: Windows 10/11 x64
  • Processor: Intel i5-4760 / AMD FX 9370
  • Memory: 16 GB RAM
  • Graphics: GeForce GTX 1660 Ti / AMD Radeon RX Vega 56
  • DirectX: Version 12
  • Storage: 20 GB available space
  • Additional Notes: SSD

For those who meet the requirements but still getting the issues mentioned above, below are the fixes that you can try.

Update Your Drivers

Hello Neighbor 2 is released in a good condition. If you meet the minimum requirements of the game, it’s likely that your outdated graphics driver is the main reason why Hello Neighbor 2 is crashing. We highly recommend getting the latest update for your PC. You can visit your hardware manufacturer’s official website to get the latest update for your device.

Manually downloading and installing drivers for your PC is time-consuming. For some, updating drivers may be a little bit complicated. For those who want an easier method, we recommend trying IObit’s Driver Booster to automatically download and fetch the latest and needed driver update for your PC. In our case, we used Driver Booster to update and fix the crashing and performance issues in Hello Neighbor 2. You can follow the steps below on how to use the software:

  1. Download Driver Booster.
  2. Once downloaded, install and run the software.
  3. Click the Scan button and let Driver Booster scan any outdated drivers on your PC.
  4. If the software found any outdated driver, click the Update Now button located on the upper left of the window.
  5. Wait until the Driver Booster finished the driver download and installation process.

Driver Booster

Note: Your PC may restart several times depending on the drivers that are being updated. Worry not, as this is a normal process for the Windows operating system.

After the driver update completion, try running Hello Neighbor 2 and see if you still encounter the issues that you have earlier.

Verify Game Integrity

Assuming that you tried the two methods above but still experiencing some Hello Neighbor 2 issues, you can try verifying the game integrity of Hello Neighbor 2. Using this process, Steam will scan all the needed files or fix any corrupted files associated with Hello Neighbor 2.

  • Open Steam and go to Library.
  • Select Hello Neighbor 2 from the game list on the left side.
  • Right-click and select Properties.
  • Click the Local Files tab.
  • Click the Verify integrity of game files… button.

Check out the image below for the steps.


Right after clicking the verify button, all you have to do is wait until Steam completes the file verification for Hello Neighbor 2.

Kill Resource-Hogging Applications

Chances are you have lots of applications installed on your PC. Some of these applications have been constantly using the resources that possibly trigger Hello Neighbor 2 crashing. We highly suggest closing the software that you are not using while playing Hello Neighbor 2.

Some of the most popular software that eats lots of resources while in the background are Media Players, web browsers such as Firefox and Chrome,  and more. You can close these applications by closing them using the Task Manager.

Disable Antivirus

Another reason why Hello Neighbor 2 keeps on crashing on PC is your antivirus. Antivirus companies have been usually updating their software to enhance security. There’s a chance that Hello Neighbor 2’s executable file (.exe) is being marked as a virus. Disable or temporarily disable your antivirus or any security programs on your computer. If you download the Hello Neighbor 2 from the official store, we’re 100% sure that the game files are safe. So, you have to exclude the .exe of Hello Neighbor 2 and see if the problem has been solved.

Contact the Official Support

If you’re still having some Hello Neighbor 2 issues after trying all the recommended fixes above, you can always reach the official support team of Hello Neighbor 2. You can visit their official website or join the discussion on the Hello Neighbor 2 discussion community on Steam.