This page will be covering the solutions on how to fix The Moon Hell crashing on startup, lag, FPS drop, and performance issues that have been appearing in the game
The Moon Hell is the latest game by developer A.M. Team. Since its release, many players are complaining about the The Moon Hell crashing, lagging, and sometimes, black screen. While the developer has been continuously releasing new updates to fix these kinds of concerns, it seems that not every loophole has been fixed. While we are still waiting for a new update to fix these issues, here are the recommended methods to fix the The Moon Hell in-game issues.
Known The Moon Hell Issues
Here is the list of issues that have been reported by many players while playing The Moon Hell:
- Crashing
- Black Screen
- Lag
- Screen Tearing
- Stuttering
Recommended Fixes for The Moon Hell Issues
There are lots of factors that may cause The Moon Hell crashes, black screen, lag, screen tearing, and stuttering. If you’re one of the The Moon Hell players having at least one of the mentioned issues, here are the recommended steps that you need to do to fix and address the problem.
Check The Moon Hell System Requirements
One of the main reasons for having The Moon Hell crashing and black screen issues are not meeting at least the recommended system requirements of the game. If you downloaded The Moon Hell without checking the requirements first, you can find the full system requirements below:
The Moon Hell Minimum Requirements
- OS: Windows 7 SP1 64-bit, Windows 10 64-bit
- Processor: AMD FX-6000 series | Intel i3 Skylake
- Memory: 16 GB RAM
- Graphics: AMD Radeon R9 280 | NVIDIA GeForce GTX 760 (Windows 10) | NVIDIA GeForce GTX 1050 (Windows 7)
- DirectX: Version 11
- Storage: 19 GB available space
- Sound Card: DirectX compatible
The Moon Hell Recommended Requirements
- OS: Windows 10 64-bit
- Processor: AMD Ryzen 3 | Intel i5 Skylake
- Memory: 32 GB RAM
- Graphics: AMD Radeon RX 570 | NVIDIA GeForce GTX 970 (Windows 10) | NVIDIA GeForce GTX 1660ti
- DirectX: Version 11
- Storage: 19 GB available space
- Sound Card: DirectX compatible
For those who meet the requirements but still getting the issues mentioned above, below are the fixes that you can try.
Update Your Drivers
The Moon Hell is released in a good condition. If you meet the minimum requirements of the game, it’s likely that your outdated graphics driver is the main reason why The Moon Hell is crashing. We highly recommend getting the latest update for your PC. You can visit your hardware manufacturer’s official website to get the latest update for your device.
Manually downloading and installing drivers for your PC is time-consuming. For some, updating drivers may be a little bit complicated. For those who want an easier method, we recommend trying IObit’s Driver Booster to automatically download and fetch the latest and needed driver update for your PC. In our case, we used Driver Booster to update and fix the crashing and performance issues in The Moon Hell. You can follow the steps below on how to use the software:
- Download Driver Booster.
- Once downloaded, install and run the software.
- Click the Scan button and let Driver Booster scan any outdated drivers on your PC.
- If the software found any outdated driver, click the Update Now button located on the upper left of the window.
- Wait until the Driver Booster finished the driver download and installation process.
Note: Your PC may restart several times depending on the drivers that are being updated. Worry not, as this is a normal process for the Windows operating system.
After the driver update completion, try running The Moon Hell and see if you still encounter the issues that you have earlier.
Verify Game Integrity
Assuming that you tried the two methods above but still experiencing some The Moon Hell issues, you can try verifying the game integrity of The Moon Hell. Using this process, Steam will scan all the needed files or fix any corrupted files associated with The Moon Hell.
- Open Steam and go to Library.
- Select The Moon Hell from the game list on the left side.
- Right-click and select Properties.
- Click the Local Files tab.
- Click the Verify integrity of game files… button.
Check out the image below for the steps.
Right after clicking the verify button, all you have to do is wait until Steam completes the file verification for The Moon Hell.
Kill Resource-Hogging Applications
Chances are you have lots of applications installed on your PC. Some of these applications have been constantly using the resources that possibly trigger The Moon Hell crashing. We highly suggest closing the software that you are not using while playing The Moon Hell.
Some of the most popular software that eats lots of resources while in the background are Media Players, web browsers such as Firefox and Chrome, and more. You can close these applications by closing them using the Task Manager.
Disable Antivirus
Another reason why The Moon Hell keeps on crashing on PC is your antivirus. Antivirus companies have been usually updating their software to enhance security. There’s a chance that The Moon Hell’s executable file (.exe) is being marked as a virus. Disable or temporarily disable your antivirus or any security programs on your computer. If you download the The Moon Hell from the official store, we’re 100% sure that the game files are safe. So, you have to exclude the .exe of The Moon Hell and see if the problem has been solved.
Contact the Official Support
If you’re still having some The Moon Hell issues after trying all the recommended fixes above, you can always reach the official support team of The Moon Hell. You can visit their official website or join the discussion on the The Moon Hell discussion community on Steam.
