Ocean’s Heart is now available and it has everything to excite you in this new action-RPG game. While many players are already having a good time playing Ocean’s Heart, it seems that there are some who are currently experiencing some issues in the game.
Some of the issues that have been reported are the Ocean’s Heart’s random game crash, freezing, and black screen issues. For those who are getting this kind of issues while playing Ocean’s Heart, this guide will help you fix it.
Getting Started
Before we start with the troubleshooting procedures, we want you to look at your current hardware setup. Make sure that your PC is capable enough to run Ocean’s Heart. If you’re not sure if you can smoothly run the game, here’s the Ocean’s Heart system requirements.
Minimum System Requirements
- OS: Windows7 (64bit)
- Processor: 1 GHz
- Memory: 200 MB RAM
- Graphics: OpenGL 3.0
Recommended System Requirements
- OS: Windows7 (64bit)
- Processor: 2.5 GHz
- Memory: 4 GB RAM
- Graphics: OpenGL 3.0
As you can see, the game is not that demanding. Assuming that you have met the requirements and still getting some issues, check out the following suggestions below.
Recommended Fixes
- Check Ocean’s Heart Game Integrity
- Download the latest PC drivers
- Kill resource-hogging software
- Disable or exclude Ocean’s Heart from antivirus
Ocean’s Heart Game Integrity Verification
Every time that you encounter the game crashing on Ocean’s Heart, you should first verify the integrity of the game. This process will repair any damaged or missing files that cause your Ocean’s Heart game to crash. Below are the steps on how to do this:
- Open Steam and click the Library tab.
- On the left side, find and right-click the Ocean’s Heart’s icon.
- Select Properties and go to Local Files tab.
- Under this section, click the “Verify integrity of game files…” button.
Wait until the verification is complete and see if the issue has been solved. If not, proceed to the next step.
Download the Latest PC Drivers
Another reason why you’re getting a black screen and random game crash while playing Ocean’s Heart is your outdated drivers. If you’re not sure if you have the latest drivers for your PC, check out the links below.
- Get the latest DirectX version
- Get the latest VCRedist version
- Get the latest dotNet Framework version
- Get the latest GPU drivers
Kill Resource-Hogging Applications
Chances are you have lots of applications installed on your PC. Some of these applications have been constantly using the resources that possibly trigger Ocean’s Heart crashing. We highly suggest closing the software that you are not using while playing Ocean’s Heart.
Some of the most popular software that eats lots of resources while in the background are web browsers such as Firefox and Chrome, and more. You can close these applications by closing them using the Task Manager.
Disable or Exclude Ocean’s Heart From Antivirus
Another reason why Ocean’s Heart keeps on crashing on PC is your antivirus. Antivirus companies have been usually updating their software to enhance security. There’s a chance that Ocean’s Heart’s executable file (.exe) is being marked as a virus.
If you download the Ocean’s Heart from the official site such as Steam, we’re 100% sure that the game files are safe. So, you have to exclude the .exe of Ocean’s Heart and see if the problem has been solved.
