The Medium has arrived and has everything to scare you in this new horror-adventure game. While many players are already enjoying the game, it seems that many players are also getting some issues while playing The Medium. According to reports, players have been getting random game crashing, freezing, and black screen issues in The Medium.
Since this is one of the newest and hottest horror game this 2021, we’re here to give you some of the most common and recommended fixes to solve this kind of issue. Without further ado, let’s get into it.
Before Getting Started
At the start of our troubleshooting process, we want you to take a look at the system requirements of The Medium. Make sure that your PC is powerful enough to handle the game properly. Below is the minimum and recommended system requirements for The Medium.
Minimum System Requirements
- OS: Windows 10 (64bit version only)
- Processor: Intel Core i5-6600 / AMD Ryzen 5 2500X
- Memory: 8 GB RAM
- Graphics: @1080p NVIDIA GEFORCE GTX 1650 Super or GTX 1060 / Radeon R9 390X
Recommended System Requirements
- OS: Windows 10 (64bit version only)
- Processor: Intel Core i5-9600 / AMD Ryzen 7 3700X
- Memory: 16 GB RAM
- Graphics: @1080p NVIDIA GeForce GTX 1660 Super / Radeon RX 5600XT | @4K NVIDIA GeForce RTX 2080 or RTX 3060 Ti / Radeon RX 6800
If your PC is lower than the minimum requirements of The Medium, we highly suggest that you get some hardware upgrade. For players who have at least reached the minimum system requirements, try the fixes below.
Recommended Fixes
Steam’s Game Integrity Verification
Every time that you encounter the game crashing on The Medium, you should first verify the integrity of the game. This process will repair any damaged or missing files that cause your The Medium game to crash. Below are the steps on how to do this:
- Open Steam and click the Library tab.
- On the left side, find and right-click The Medium’s icon.
- Select Properties and go to Local Files tab.
- Under this section, click the “Verify integrity of game files…” button.
Wait until the verification is complete and see if the issue has been solved. If not, proceed to the next step.
Update PC Drivers
Another reason why you’re getting a black screen and random game crash while playing The Medium is your outdated drivers. Below are the download links where you can get the latest and official drivers for your computer.
- Download the latest DirectX version
- Download the latest VCRedist version
- Download the latest dotNet Framework version
- Download the latest GPU drivers
Kill Resource-Hogging Software
Chances are you have lots of software installed on your PC. Some of these softwarse have been constantly using the resources that possibly trigger The Medium crashing. We highly suggest closing the applications that you are not using while playing The Medium.
Some of the most popular applications that eat lots of resources while in the background are Media Players, Chrome Browser, and more. You can close these applications by closing them using the Task Manager.
Exclude or Temporarily Disable Antivirus
Another reason why The Medium keeps on crashing on PC is your antivirus. Antivirus companies have been usually updating their software to enhance security. There’s a chance that The Medium’s executable file (.exe) is being marked as a virus.
If you download The Medium from the official site such as Steam, we’re 100% sure that the game files are safe. So, you have to exclude the .exe of The Medium and see if the problem has been solved.
