[SOLVED] Journey To The Savage Planet Black Screen, Freezing, and Crashing Issues
Journey To The Savage Planet is arrived and has everything to excite you in this new action-adventure game. While many players are already enjoying the game, it seems that many players are also getting some issues while playing Journey To The Savage Planet. According to reports, players have been getting random game crashing, freezing, and black screen issues in Journey To The Savage Planet.
Since this is one of the newest and hottest adventure game this year, we’re here to give you some of the most common and recommended fixes to solve this kind of issue. Without further ado, let’s get into it.
Before Getting Started
At the start of our troubleshooting process, we want you to take a look at the system requirements of Journey To The Savage Planet. Make sure that your PC is powerful enough to handle the processing of Journey To The Savage Planet. Below is the minimum and recommended system requirements for Journey To The Savage Planet.
- OS: Win 7, 8, 10
- Processor: Intel Core i5-750, 2.67 GHz
- Memory: 4 GB RAM
- Graphics: NVIDIA GeForce GTX 660 | AMD Radeon HD 7950
As you can see, Journey To The Savage Planet seems not so demanding with its requirements. If you’re PC didn’t meet the minimum requirements, that’s the one reason why you’re having this kind of issue. You need to get a hardware upgrade to play the game. For those who meet the minimum system requirements but getting some issues in Journey To The Savage Planet, feel free to check the fixes below.
Verify Journey To The Savage Planet’s Game Integrity on Steam
Every time that you encounter the game crashing on Journey To The Savage Planet, you should first verify the integrity of the game. This process will repair any damaged or missing files that cause your Journey To The Savage Planet game to crash. Below are the steps on how to do this:
- Open Steam and click the Library tab.
- On the left side, find and right-click Journey To The Savage Planet’s icon.
- Select Properties and go to Local Files tab.
- Under this section, click the “Verify integrity of game files…” button.
Wait until the verification is complete and see if the issue has been solved. If not, proceed to the next step.
Update PC Drivers
Another reason why you’re getting a black screen and random game crash while playing Journey To The Savage Planet is your outdated drivers. Below are the download links where you can get the latest and official drivers for your computer.
- Download the latest DirectX version
- Download the latest VCRedist version
- Download the latest dotNet Framework version
- Download the latest GPU drivers
Stop Resource-Hogging Software
Chances are you have lots of applications installed on your computer. Some of these applications have been constantly using the resources that possibly trigger Journey To The Savage Planet crashing. We highly suggest closing the applications that you are not using while playing The Medium.
Some of the most popular applications that eat lots of resources while in the background are Media Players like VLC, web browsers like Chrome Browser and Firefox, and more. You can close these applications by closing them using the Task Manager.
Exclude or Temporarily Disable Antivirus
Another reason why Journey To The Savage Planet keeps on crashing on PC is your antivirus. Antivirus companies such as ESET and AVG have been usually updating their software to enhance security. There’s a chance that Journey To The Savage Planet’s executable file (.exe) is being marked as a virus.
If you download Journey To The Savage Planet from the official site such as Steam, we’re 100% sure that the game files are safe. Your antivirus may be giving you false positive analyzation. So, you have to exclude the .exe of Journey To The Savage Planet and see if the problem has been solved.